Adventures of an Engaged Consumer: Why Patagonia Rocks
An inquiry I directed to Patagonia’s customer service via their online form:
I’m about to place an order from your sale, but would like to know where
the items I’ll be purchasing are from. Could you tell me where the
following items were made:1. Fezzman shirt
2. Go-fer Tee
3. Men’s all-wear cargo shortsThanks,
Kelsey
Less than an hour later their response:
Hi Kelsey,
The M’S FEZZMAN SHIRT, M’S GO-FER SHIRT, and M’S ALL-WEAR CARGO SHORTS are made in Thailand. Please let us know if you have any questions.
Have a great day!Kelly
Patagonia.com Customer Service
After learning that they were made in Thailand, I visited their Footprint Chronicles feature and viewed a video of the factory they came from.
As an engaged consumer, that’s a company I can support.
Let your voice be heard!